Sunday, September 30, 2012

HRM Objective Type Questions with answers


1, The first Factories Act was enacted in

a),1881
b),1895
c),1897
d),1885

Answer- a), 1881

2, Who is an adult as per Factories Act, 1948?

a.Who has completed 18 years of age
b. who is less than 18 years
c. who is more than 14 years
d. who is more than 15 years

Answer-a).Who has completed 18 years of age

3, A person who has ultimate control over the affairs of the factory under Factories Act,1948 is called as _________

a. Occupier
b. Manager
c. Chairman
d. Managing Director.

Answer - a. Occupier

4, The space for every worker employed inthe Factory after the commencement of Factories Act, 1948 should be ________ Cubic Meters.

a. 9.9
b. 10.2
c. 14.2
d. 13.2
Answer- c. 14.2

5,The provision for cooling water during hotweather should be made by the organizationif it employees _______ or more employees.

a. 200
b. 250
c. 300
d. 150

Answer- b. 250

The Intelligence Test With Answers


1. What relation is your niece's brother to you?

Don't know
Cousin
Nephew
Uncle
Son


2. How many birthdays does the average man have?

Don't know
1
10
65
75

3. Some months have 31 days; how many have 28?

Don't know
1
2
3
9
12

4. Is it legal for a man in Scotland to marry his widow's sister?

Don't know
No
Yes

5. Divide 30 by 1/2 and add 10. What is the answer?

Don't know
10
25
50
70
90

6. If there are 3 apples and you take away 2, how many do you have ?

Don't know
1
2
3

7. A doctor gives you three pills telling you to take one every half hour.
How many minutes would the pills last??

Don't know
20
40
60
90

8. A farmer has 17 sheep, and all but 9 die. How many are left?

 Don't know
1
3
5
8
9

9. How many males and how many female animals did Moses take on the ark?

Don't know
3
2
1
0

10. How many two cent stamps are there in a dozen?

 Don't know
1
3
6
9
12

11. You are participating in a race. You overtake the second person. What position are you in?

 Don't know
1st
2nd
3rd

12. Very tricky maths! Note: This must be done in your head only. Do NOT use paper and pencil or a calculator. Try it.

Take 1000 and add 40 to it. Now add another 1000. Now add 30. Add another 1000. Now add 20. Now add another 1000. Now add 10. What is the total?

 Don't know
5000
6000
4100

13. Mary's father has five daughters: 1. Nana, 2. Nene, 3. Nini, 4. Nono. What is the name of the fifth daughter?

 Don't know
Nano
Mary
Nunu

HR Objective Question Answers


1. Strike resulting from failure to agree on terms of a contract as :
Wild cat strike
Economic strike
Picketing
None

2. Permissible Bargaining items are
Legal  and mandatory
Voluntary
These become a part of negotiation through joint agreement
All of these

3. Concession. Surface bargainng , bypassing are the examples of
Collective bargaing
Cood faith
Negotiating teams
Not in goo faith bargaining

4. Supplementary benefits are
Vanpooling
Sick leave
Severance pay
All these pay

5. Insurance benefits are a part of
Job compensation
Variable job compensation
Supplementary job compensation
None

6. scalon plan was developed by
Joseph scalon
Lewis scalon
Harry scalon
All of these

7.ESOP stands for
Employee service organization planning
Employee stock ownership plan
Employee service ownership plan
None

8.Employee receives a share of the compamies annual profits this is known as
Merit pay
Piecework
Profit sharing
ESOP

9.Piece work is apart of
Job evaluation
Variable job comensation
Supplementary job compensation
None

10. Board banding is a term related to
Salary
Job enlargement
Hygiene and health
None

11.job classification is a part of
Job achievement
Job enlargement
Job rotation
  None

12.when formal and systematic comparison of jobs determine the woth of one job related yo another is
Job analysis
Job enrichment
Job evalutation
Job compensation
None

13.rating of subordinate on one trait influences the way person is rated on other traits, is
Bias
Central tendency
Halo effect
All of these above
None

14 BARS is
Behaviour anchor rating scale
Behaviourally anchored rating scale
Behaviour ally anchor scale
Behaviour anchored rating scale
None

15. Predetermined percentages of subordinates
Graphic rating scale
Alteration ranking
Forced  distribution
None

16.Ranking employees from the best to worst on traits is
  260 degree feedback
Paired comparison
Alteration ranking
Bars

17. performance information collected from the employee, supervisors, subordinates , peer, etc Determines
Self ratings
Self managed teams
Rating committees
360 degree teams
360 degree feedback

18. OJT refers to
On the job technique
On just time
On the job training
All these above

19. Process for overcoming resistance was formulated by which psychologist
 Kurt lewin
  h.e Leed kee

20. Team building refers to
  OD Technique

21. Training and development   -  
  Training and development means imparting skills




EMPLOYEES’ STATE INSURANCE ACT, 1948


An Act to provide for certain benefits to employees in case of sickness, maternity and employment injury and to make provision for certain other matters in relation thereto. Whereas it is expedient to provide for certain benefits to employees in case of sickness, maternity and employment injury and to make provision for certain other matters in relation thereto;

  ESI Scheme …
ESI Scheme for India is an integrated social security scheme tailored to provide Social Production to workers and their dependents, in the organised sector, in contingencies, such as Sickness, Maternity and Death or Disablement due to an employment injury or Occupational hazard   
COVERAGE …
 The ESI Act 1948 applies to 
Non – seasonal Factories using power in and Employing ten (10) or More persons 
Non – seasonal and non- power using factories and establishments employing twenty(20) or more persons  
Employees of the Factories and Establishments in receipt of wages not exceeding Rs.7500 /- Per month are covered under this Act.  

WAGES Defined … 
Wages means all remuneration paid or payable in cash to an employee, if the terms of the contract of employment, express or implied, were fulfilled and includes any payment to an employee in respect of any period of authorised leave, lock out, strike which is not illegal or layoff and other additional remuneration, if any, paid at intervals not exceeding two months, but does not include :-  
    a). Any contribution paid by the employer to any pension fund or Provident fund, or under this act; 
    b). Any traveling allowance or the value of any traveling concession; 
    c). Any sum paid to the person employed to defray special expenses entailed on him by the nature of his employment ; or 
    d). Any gratuity payable on discharge.    

WAGES Defined
The above definition has three parts 
All remuneration paid or payable in cash to an employee following from the term of employment (including agreement) express or implied. The periodicity of payment is not relevant in this case. 
Any additional remuneration even if not flowing from any agreement or settlement but paid at intervals not exceeding two months.
 The exceptions as provided in Clause (a) to (d) above. Any remuneration paid or payable under para 1 and 2 is wages and chargeable to contribution whereas any amount paid towards items mentioned in clause (a) to (d) are not wages and therefore no contribution is chargeable on the amount. 
Finances
The Scheme is primarily funded by contribution raised from Insured Employees and their employers

Payable such as 
  1. Employees’ Contribution – 1.75% of the Wages 
   2. Employers’ Contribution – 4.75% of the Wages    
               TOTAL                    - 6.5 % of the Wages 

   Employees in receipt of an average daily wage of Rs.40/- or Less, are exempted from Payment of their share of contribution (w.e.f 8.4.00) but are entitled to all social security benefits under the Scheme.  
Contribution & Benefit Period …
Employees covered under the ESI Act, are required to pay contribution towards the scheme on a monthly basis. A contribution period means a six month time span from 1st April to 30th September and 1st October to 31st March. 
Cash benefits under the scheme are generally liked with contributions paid. The benefit period starts three months after the closure of a contribution period. The two type of periods are elucidated below. 
      Contribution Period                     Benefit Period 
1st April to 30th September      1st January to 30th June 
                                                  of the following year 
 1st October to 31st March      1st July to 31st Dec. 


ADVANTAGES OF EMPLOYERS … 
1. Employers are absolved of their liabilities of providing medical facilities to employees and their dependents in kind or in the form of fixed cash allowance, reimbursement of actual expenses, lump sum grant or opting for any other medical insurance policy of limited scope unless it is a contractual obligation of the employer 
ADVANTAGES OF EMPLOYERS … 
2). Employers are exempted from the applicability of the  : - 
        (a). Maternity Benefit Act 
        (b). Workmen's’ Compensation Act    
   in respect of employee covered under the ESI Scheme 
3). Employers have their disposal, a productivity , well  secured workforce, an essential ingredient for better productivity 
ADVANTAGES OF EMPLOYERS … 
4). Employers are absolved of any responsibility in times of Physical distress of workers such as sickness, employment injury or Physical disablement resulting in loss of wages, as the responsibility of Paying cash benefits shits to the corporation in respect of insured employees 

5). Any sum paid by way of contribution under the ESI Act is deducted in computing ‘income’ under the Income Tax Act  

Benefits to Employees
ESI Scheme Major Social Security Benefits in Cash and Kind include …

  1. Medical Benefit    –  for self & Family 
  2. Sickness Benefit  –  for self    
  3. Maternity Benefit  -  for self 
  4. Disablement Benefit 
      a). Temporary Disablement Benefit – for self 
       b). Permanent Disablement Benefit – for self 
  5. Dependents’ Benefit – for dependents in case of death due to employment injury     
   
Benefits to Employees
In addition, the Scheme also provides some other need based benefits to insured workers. These are: 
   i). Funeral Expenses – to a person who 
                        performs the last rites of IP 
   ii). Rehabilitation allowances – for self
   iii). Vocational Rehabilitation  -  for self 
   iv). Old age Medicare – for self and spouse 
   v). Medical Bonus – for insured women and 
                                     IP’s wife
Medical Benefit
Medical Benefit means Medical care of IPs and their families, wherever covered for medical benefit. 
The Standard medical care consists of out-door treatment, in-patient treatment, all necessary drugs and dressing, pathological and radiological specialist consultation and care, ante-natal and post natal care, emergency treatment etc., 
Out-door medical care is provided at the state Insurance Dispensaries or Mobile Dispensaries manned by full-time doctors (service’ system)  or at the private clinics of Insurance Medical Practitioners (Panel System)  
Medical Benefit …
Insured worker and members of his family are eligible for medical care from the very first day of the worker coming under ESI Scheme. 
A worker who is covered under the scheme for first time is eligible for medical care for the period of three months. If he/she contributes at least for 78 days in a contribution period the eligibility is there up to the end of the corresponding benefit period. 
A worker is also eligible for extended sickness benefit when he/she is suffering from any one of the long term 34 diseases listed in the Act. This is admissible after the worker has been under ESI these conditions are satisfied medical benefit is admissible for a maximum period of 730 days for the IP and his/ her family.  
 Sickness Benefit
Sickness signifies a state of health necessitating Medical treatment and attendance and abstention from work on Medical grounds. Financial support  extended by the corporation is such a contingency is called sickness Benefit 

 Sickness Benefit represents periodical payments made to an Insured Person for the period of certified sickness after completing 9 Months in insurable employment. 



Benefits to Employees
To qualify for this benefit, contributions should have been payable for atleast 78 days in the relevant contribution period.
The Maximum duration for availing sickness Benefit is 91 days in two consecutive benefit periods 
Standard benefit rate – this rate corresponds to the average daily wage of an Insured person during the corresponding contribution period and is roughly half of the daily wage rate. 

Extended Sickness Benefit
Extended Sickness Benefit is a  Cash Benefit paid for prolonged illness (Tuberculosis / Leprosy, Mental and Malignant diseases) due to any of the 34 Specified diseases 

The IP should have been in continuous employment for a period of 2 years and should have contributed for atleast 156 days in 4 preceding contribution periods  
Extended Sickness Benefit …
The daily rate of Extended Sickness Benefit is 40% more than the standard Sickness Benefit  rate admissible 

 After exhausting sickness Benefit Payable for 91 days the Extended Sickness Benefit is payable upto further period of 124 / 309 days that can be extended upto 2 years in special circumstances  
Enhanced Sickness Benefit
Is Cash Benefit for IP undergoing sterilisation operation of vasectomy / tuberctomy for family planning. 
The contributory conditions are the dame as for claiming sickness benefits 
The daily rate of this benefit is double the standard benefit rate. Say, not less than the daily wage. 
The benefit rate of this benefit is double the standard benefit rate. Say, not less than the daily wage. 
The benefit is available upto 7 days for vasectomy and upto 14 days for tubectomy operations.  
Maternity Benefit
Maternity Benefit is cash payable to an Insured women for the specified period of abstention from work for confinement or mis-carriage or for sickness arising out of pregnancy, “confinement” “premature birth of child or miscarriage” “confinement” connotes labour after 26 weeks of pregnancy whether the result issue is alive or dead, 

“Miscarriage” means expulsion of the contents of a pregnant uterus at any period prior to or during 26th week of pregnancy. 

Maternity Benefit
Criminal abortion or miscarriage does not, however, entitle to benefit. 
The contribution condition is the same as for Sickness Benefit. 
The daily benefit rate is double the sickness Benefit rate and is thus roughly equivalent to the full wages. Benefits is paid for Sundays also.  
Maternity Benefit
The Benefit is paid as follows (Duration) 
 a). For Confinement  
   For a total period 12 Weeks beginning not more than 6 weeks before the expected date of child birth, if the insured women dies during confinement or with in 6 weeks thereafter, leaving behind the living child, the benefit continues to be payable for the whole of the period. But the child also die during that period, the benefit will be paid upto and including the day of the death of the child. 
Maternity Benefit…
b). For Miscarriage 
     For the period of 6 weeks following the 
     date of miscarriage  
c). For sickness arising out of pregnancy,   
    confinement, Premature birth of child or 
     miscarriage : 
    For an additional period or upto four weeks. 
    In all the cases, the benefit is paid only if the   insured women does not work for remuneration during the period for which benefit is claimed. There is no waiting period. 
Maternity Benefit…
Medical Bonus 
   Medical Bonus is lump sum payment made to an Insured woman or the wife of an insures person in case she does not avail medical facility from an ESI hospital at the time of delivery of a child. This bonus of Rs. 250/- has been increased to Rs. 1000/- from 1st April 2003 
Disablement Benefit
a). Temporary disablement benefit : 

In case of temporary disability arising out of an employment injury or occupational disease., 
Disablement benefit is  admissible to insured person for the entire period so certified by an Insurance Medical officer / Practitioner for which IP does not work for wages. 
The benefit is not subject to any contributory condition and is payable at a rate which is not less than 70% of daily average wages. 
However, not payable if the incapacity lasts for less than 3 days excluding the date of accident. 

Permanent disablement benefit
In case an employment injury or occupational disease results in permanent, partial or total loss of earning capacity, 
Periodical payments are made to the IP for life at a rate depending on the actual loss of earning capacity as may be determined and certified by a duly-constituted Medical Board. 
The rates of Disablement Benefits are determined in accordance with the provisions of Rule 57 of ESI (Central) Rules, 1991. 
In order to product erosion in real value of the periodical payments  of Permanent Disablement benefits, against rise in the cost of living index, periodical increases are granted, based on actuarial calculation  
Permanent disablement benefit …
Commutation of periodical payments into lump sum (one time payment) is permissible where the permanent disablement stands assessed as final and daily rate of benefit does not exceed Rs. 1.50. per day. 
Commutation of Permanent  Disablement Benefit into lump sum payment is also allowed in case the total commuted value does not exceed Rs.10000/- (The ceiling is now being raised to Rs.30000/-). 
Dependants’ Benefit
Dependents Benefit is a monthly pension payable to the eligible dependents of an insured person who dies as a result of an Employment Injury or occupational disease 
Beneficiaries and Duration of benefit 
    a). Widow / widows during life or until remarriage 
    b). Legitimate or adopted son until age 18 or if legitimate son is infirm, till infirmity lasts.
    c). Legitimate or adopted unmarried daughter until age 18 or until marriage, whichever is earlier, or if infirm, till infirmity lasts and she continues to be unmarried. 
    In the absence of any widow or legitimate child, the benefit is payable to a parent or grandparent for life, to any other male dependent until age 18 or to an unmarried or widowed female dependent until age 18. 

How much … 

The total divisible benefit is equivalent to the temporary disablement benefit rate (roughly 70% of the wage rate). The widow / widows share 3/5th of the benefit and the legitimate or adopted son and daughter 2/5th each of the benefit. If the total benefit so divided exceeds the full rate, there is a proportionate reduction in the respective shares of the beneficiaries. 
The amount of pension paid to the dependents of a deceased insured person is reviewed vis-à-vis the cost of living index and increases are granted from time to time to compensate for erosion in its real value.  

    
Other Benefit …


Other Benefit
Rehabilitation Allowance 
   The corporation, vide its Resolution dated 22.12.1979, resolved to grant rehabilitation Allowance to the IPs, for each day, on which they remain admitted in an Artificial limb centre. On the rates, which generally confirm to double the Standard Sickness Benefit rate. The above benefit was introduced with effect from 1.1.1980 
Levy of Interest & Damages …
Under Section 39(5)(a) of the ESI act, read with Regulation 31(A) of the ESI (General) Regulations 1950, the employer is liable to pay simple interest at the rate of 15 percent per annum in respect of each day of default or delay in payment contributions. In addition, under the Provision of Regulation 31-C of ESI (General) Regulations, 1950, read with sec.85(B)(i) of the ESI Act, the Corporation is empowered to recover damage as under:
   Period of delay in                                    Rate of Damages 
    payment of Contribution                      on the amount due 
    i). Up to less than 2 months                                    5 % 
    ii). 2 months and above but less than 4 months    10%
    iii).4 months and above but less than 6 months    15%
    iv). 6 months and above                                         25%   
    Interest and damages can also recovered as arrears of land revenue Section 45(c) to Section 45(I) by the Recovery Officer of ESI Corporation. 
Obligation of the Employers
1). Get your Factory / establishment registered with in 15 days after the Act becomes applicable. Submit Form 01 to the Regional office for this purpose. Obtain Employer’s code No. for use in all ESIC Forms / documents and correspondence with the offices of the ESI Corporation. 
2). Fill up Declaration Forms in respect of all coverable employees and submit the same to the Regional Office/ Local Office of the corporation well before the ‘Appointed Day’ and obtain insurance Numbers from the concerned Local Office/ Regional Office, In respect of newly appointed employees, fill up the declaration form soon after appointment of such employees and submit the same to the Local Office Concerned.  
Obligation of the Employers …
3). Pending receipt of identity cards/ identity certificates you may issue “certificate of employment” in Form 86 to the covered employee(s) enabling them to avail cash/medical Benefits 
4). Pay ESI contribution (Employee's Share @4.75% and the Employer’s share @ 1.75% of the wages) with in 21 days of the month following, in which the wages fall due. 

Obligation of the Employers
5).Maintain an Accident Book as prescribed under    the Factory Act / ESI Act. 
6).Submit an Accident Report to the Local Office / ESI Dispensary concerned immediately in respect of accidents that could result in death or disablement and within 24 hours of its occurrence otherwise. Minor accidents which do not cause absence from work need not be reported 
7).Grant leave to insured employees on the basis of sickness certificates issued by any authorised ESI doctor.  
Obligation of the Employers
Maintain the following records/ registers properly for the purpose of inspection    
Attendance Registers / Muster Rolls (in respect of all employees including those employed through contractors)
Wage register 
Cash Book / Bank Book 
Account Books including Ledgers and Vouchers, Balance Sheet. 
Employees’ Register 
Accident Book 
Returns of Contribution 
Return of Declaration Forms
Copies of Challans
Inspection Book  
Obligation of the Employers
9. Submit return of contribution within 42 days of the expiry of contribution period. 
10. Intimate the date of closure of shifting (Temporary or Permanent) of the Factory / Establishment to the Regional office / Local Office within seven days of its closure  or shifting 
11. Promptly report change in business activity, ownership of the concern or its management. 
12. Ascertain the liability  towards ESI dues, while taking over the ownership of any factory/establishment by purchase, gift, lease or license or in any other manner  whatsoever as new owner is liable to discharge the past liabilities if any 


Thematic Apperception Test (TAT)


The Thematic Apperception Test, or TAT, is a projective measure intended to evaluate a person's patterns of thought, attitudes, observational capacity, and emotional responses to ambiguous test materials. In the case of the TAT, the ambiguous materials consist of a set of cards that portray human figures in a variety of settings and situations. The subject is asked to tell the examiner a story about each card that includes the following elements: the event shown in the picture; what has led up to it; what the characters in the picture are feeling and thinking; and the outcome of the event.

Because the TAT is an example of a projective instrument— that is, it asks the subject to project his or her habitual patterns of thought and emotional responses onto the pictures on the cards— many psychologists prefer not to call it a "test," because it implies that there are "right" and "wrong" answers to the questions. They consider the term "technique" to be a more accurate description of the TAT and other projective assessments.

Purpose

Individual assessments

The TAT is often administered to individuals as part of a battery, or group, of tests intended to evaluate personality. It is considered to be effective in eliciting information about a person's view of the world and his or her attitudes toward the self and others. As people taking the TAT proceed through the various story cards and tell stories about the pictures, they reveal their expectations of relationships with peers, parents or other authority figures, subordinates, and possible romantic partners. In addition to assessing the content of the stories that the subject is telling, the examiner evaluates the subject's manner, vocal tone, posture, hesitations, and other signs of an emotional response to a particular story picture. For example, a person who is made anxious by a certain picture may make comments about the artistic style of the picture, or remark that he or she does not like the picture; this is a way of avoiding telling a story about it.

The TAT is often used in individual assessments of candidates for employment in fields requiring a high degree of skill in dealing with other people and/or ability to cope with high levels of psychological stress— such as law enforcement, military leadership positions, religious ministry, education, diplomatic service, etc. Although the TAT should not be used in the differential diagnosis of mental disorders, it is often administered to individuals who have already received a diagnosis in order to match them with the type of psychotherapy best suited to their personalities. Lastly, the TAT is sometimes used for forensic purposes in evaluating the motivations and general attitudes of persons accused of violent crimes. For example, the TAT was recently administered to a 24-year-old man in prison for a series of sexual murders. The results indicated that his attitudes toward other people are not only outside normal limits but are similar to those of other persons found guilty of the same type of crime.

The TAT can be given repeatedly to an individual as a way of measuring progress in psychotherapy or, in some cases, to help the therapist understand why the treatment seems to be stalled or blocked.

Research

In addition to its application in individual assessments, the TAT is frequently used for research into specific aspects of human personality, most often needs for achievement, fears of failure, hostility and aggression, and interpersonal object relations. "Object relations" is a phrase used in psychiatry and psychology to refer to the ways people internalize their relationships with others and the emotional tone of their relationships. Research into object relations using the TAT investigates a variety of different topics, including the extent to which people are emotionally involved in relationships with others; their ability to understand the complexities of human relationships; their ability to distinguish between their viewpoint on a situation and the perspectives of others involved; their ability to control aggressive impulses; self-esteem issues; and issues of personal identity. For example, one recent study compared responses to the TAT from a group of psychiatric inpatients diagnosed with dissociative disorders with responses from a group of non-dissociative inpatients, in order to investigate some of the controversies about dissociative identity disorder (formerly called multiple personality disorder).

Precautions

Students in medicine, psychology, or other fields who are learning to administer and interpret the TAT receive detailed instructions about the number of factors that can influence a person's responses to the story cards. In general, they are advised to be conservative in their interpretations, and to err "on the side of health" rather than of psychopathology when evaluating a subject's responses. In addition, the 1992 Code of Ethics of the American Psychological Association requires examiners to be knowledgeable about cultural and social differences, and to be responsible in interpreting test results with regard to these differences.

Experts in the use of the TAT recommend obtaining a personal and medical history from the subject before giving the TAT, in order to have some context for evaluating what might otherwise appear to be abnormal or unusual responses. For example, frequent references to death or grief in the stories would not be particularly surprising from a subject who had recently been bereaved. In addition, the TAT should not be used as the sole examination in evaluating an individual; it should be combined with other interviews and tests.

Cultural, gender, and class issues

The large number of research studies that have used the TAT have indicated that cultural, gender, and class issues must be taken into account when determining whether a specific response to a story card is "abnormal" strictly speaking, or whether it may be a normal response from a person in a particular group. For example, the card labeled 6GF shows a younger woman who is seated turning toward a somewhat older man who is standing behind her and smoking a pipe. Most male subjects do not react to this picture as implying aggressiveness, but most female subjects regard it as a very aggressive picture, with unpleasant overtones of intrusiveness and danger. Many researchers consider the gender difference in responses to this card as a reflection of the general imbalance in power between men and women in the larger society.

In the TAT, the test subject (the boy shown here) examines a set of cards that portray human figures in a variety of settings and situations, and is asked to tell a story about each card. The story includes the event shown in the picture, preceding events, emotions and thoughts of those portrayed, and the outcome of the event shown. The story content and structure are thought to reveal the subject's attitudes, inner conflicts, and views.
(Lew Merrim/Science Source. Photo Researchers, Inc. Reproduced by permission.)
Race is another issue related to the TAT story cards. The original story cards, which were created in 1935, all involved Caucasian figures. As early as 1949, researchers who were administering the TAT to African Americans asked whether the race of the figures in the cards would influence the subjects' responses. Newer sets of TAT story cards have introduced figures representing a wider variety of races and ethnic groups. As of 2002, however, it is not clear whether a subject's ability to identify with the race of the figures in the story cards improves the results of a TAT assessment.

Multiplicity of scoring systems

One precaution required in general assessment of the TAT is the absence of a normative scoring system for responses. The original scoring system devised in 1943 by Henry Murray, one of the authors of the TAT, attempted to account for every variable that it measures. Murray's scoring system is time-consuming and unwieldy, and as a result has been little used by later interpreters. Other scoring systems have since been introduced that focus on one or two specific variables—for example, hostility or depression. While these systems are more practical for clinical use, they lack comprehensiveness. No single system presently used for scoring the TAT has achieved widespread acceptance. The basic drawback of any scoring system in evaluating responses to the TAT story cards is that information that is not relevant to that particular system is simply lost.

Computer scoring

A recent subject of controversy in TAT interpretation concerns the use of computers to evaluate responses. While computers were used initially only to score tests with simple yes/no answers, they were soon applied to interpretation of projective measures. A computerized system for interpreting the Rorschach was devised as early as 1964. As of 2002, there are no computerized systems for evaluating responses to the TAT; however, users of the TAT should be aware of the controversies in this field. Computers have two basic limitations for use with the TAT: the first is that they cannot observe and record the subject's vocal tone, eye contact, and other aspects of behavior that a human examiner can note. Second, computers are not adequate for the interpretation of unusual subject profiles.

Description

The TAT is one of the oldest projective measures in continuous use. It has become the most popular projective technique among English-speaking psychiatrists and psychologists, and is better accepted among clinicians than the Rorschach.

History of the TAT

The TAT was first developed in 1935 by Henry Murray, Christiana Morgan, and their colleagues at the Harvard Psychological Clinic. The early versions of the TAT listed Morgan as the first author, but later versions dropped her name. One of the controversies surrounding the history of the TAT concerns the long and conflict-ridden extramarital relationship between Morgan and Murray, and its reinforcement of the prejudices that existed in the 1930s against women in academic psychology and psychiatry.

It is generally agreed, however, that the basic idea behind the TAT came from one of Murray's undergraduate students. The student mentioned that her son had spent his time recuperating from an illness by cutting pictures out of magazines and making up stories about them. The student wondered whether similar pictures could be used in therapy to tap into the nature of a patient's fantasies.

Administration

The TAT is usually administered to individuals in a quiet room free from interruptions or distractions. The subject sits at the edge of a table or desk next to the examiner. The examiner shows the subject a series of story cards taken from the full set of 31 TAT cards. The usual number of cards shown to the subject is between 10 and 14, although Murray recommended the use of 20 cards, administered in two separate one-hour sessions with the subject. The original 31 cards were divided into three categories, for use with men only, with women only, or for use with subjects of either sex. Recent practice has moved away from the use of separate sets of cards for men and women.

The subject is then instructed to tell a story about the picture on each card, with specific instructions to include a description of the event in the picture, the developments that led up to the event, the thoughts and feelings of the people in the picture, and the outcome of the story. The examiner keeps the cards in a pile face down in front of him or her, gives them to the subject one at a time, and asks the subject to place each card face down as its story is completed. Administration of the TAT usually takes about an hour.

Recording

Murray's original practice was to take notes by hand on the subject's responses, including his or her nonverbal behaviors. Research has indicated, however, that a great deal of significant material is lost when notes are recorded in this way. As a result, some examiners now use a tape recorder to record subjects' answers. Another option involves asking the subject to write down his or her answers.

Interpretation

There are two basic approaches to interpreting responses to the TAT, called nomothetic and idiographic respectively. Nomothetic interpretation refers to the practice of establishing norms for answers from subjects in specific age, gender, racial, or educational level groups and then measuring a given subject's responses against those norms. Idiographic interpretation refers to evaluating the unique features of the subject's view of the world and relationships. Most psychologists would classify the TAT as better suited to idiographic than nomothetic interpretation.

In interpreting responses to the TAT, examiners typically focus their attention on one of three areas: the content of the stories that the subject tells; the feeling or tone of the stories; or the subject's behaviors apart from responses. These behaviors may include verbal remarks (for example, comments about feeling stressed by the situation or not being a good storyteller) as well as nonverbal actions or signs (blushing, stammering, fidgeting in the chair, difficulties making eye contact with the examiner, etc.) The story content usually reveals the subject's attitudes, fantasies, wishes, inner conflicts, and view of the outside world. The story structure typically reflects the subject's feelings, assumptions about the world, and an underlying attitude of optimism or pessimism.

Results

The results of the TAT must be interpreted in the context of the subject's personal history, age, sex, level of education, occupation, racial or ethnic identification, first language, and other characteristics that may be important. "Normal" results are difficult to define in a complex multicultural society like the contemporary United States.

Examples




Conflict Management


Conflict is a basic fact of life in groups and organizations. Organizations contain people with divergent personalities, perceptions, goals, ideas, values and behaviours. Hence, conflict is an inevitable feature of organizations. Chung and Megginson describes conflict as the struggle between incompatible or opposing needs, wishes, ideas, interests or people. More specifically, “conflict is a process in which an effort is purposefully made by one person or unit to block another that results in frustrating the attainment of the other’s goals or the furthering of his or her interests”.
Conflict is a naturally occurring phenomenon; inevitable; inherent in any system; not always bad and in fact an optimum level of conflict energizes the system. Fosters creativity and innovation, and acts as a catharsis. At the same time if conflict is allowed to develop beyond control, it could tend to become destructive, resulting in such aversive consequences such as strikes, sabotage and other dysfunctional behaviours.
The effective manager must understand the nature of conflict that is beneficial to the organisation and conflict that is not. He must deal with conflict in ways that promote both individual and organizational goals. The management of conflict is an essential prerequisite to sound human relations.
Features
Conflict occurs when two or more parties pursue mutually exclusive goals, values or events.
Conflict arises out of differing perceptions.
Conflict refers to deliberate behaviour.
Conflict can exist either at the latent or overt level
In conflict one side sees on opportunity to interfere with the others opportunity to acquire resources or perform activities.
Conflict is not an organizational abnormality but a normal aspect of social intercourse.
Level of Conflict
Low level of conflict creates conditions of inertia and boredom in the system and excessive conflict results in destruction and dysfunctional tendencies. Managers have to monitor the level of conflict in the system and if there is too little or no conflict at all, the managers may even have to induce some level of conflict to energize the system. As the level of conflict tends to go beyond the optimum level the manager must act to resolve the conflict in a manner that will be beneficial to the organisation.
LEVEL OF CONFLICT







Stages of Conflict Episode






The above model presents conflict as a series of stages namely latent conflict; perceived conflict; felt conflict; manifest conflict and conflict aftermath.
Latent Conflict
Each episode of conflict starts with a ‘latent conflict’ but the actual conflict has not emerged. Factors such as competition for scarce resources, competition for positions in the organisation exist which could become conflicts.
Perceived conflict
This conflicts results in due to the parties misunderstanding of each other true position. One party perceives the other to be likely to thwart or frustrate his goals.
Felt conflict
When the conflict makes one tense or anxious, the conflict is a felt conflict because the difference are personalized or internalized.
Manifest conflict
This is the stage for open confrontation. It takes the form of conflictual behaviour including aggression, sabotage, apathy etc. all of which reduce organization’s effectiveness.
Conflict resolution
When conflict is resolved in some form, it is called conflict resolution.
Conflict aftermath
The aftermath of conflict may be either positive or negative for the organisation depending on how the conflict is resolved. If the conflict is genuinely resolved, it can lead to more enduring relationship between parties; if the conflict is merely suppressed but not resolved, the latent of conflict may be aggravated and explode in more violent and serious forms. This is called ‘conflict aftermath’,
Types of conflicts
Conflicts may take following forms:
CONFLICT



Individual conflict
Inter-individual conflict
Inter-individual or inter-personal conflict involves two or more individuals who hold polarized points of view. The most common reasons for inter-personal conflicts are personality differences, perceptions, clashes of values and interests, and competing for scare resources.
Intra-individual conflict
Intra-individual conflict is internal to the person and probably the most difficult type of conflict to analyze. Basically, intra-personal conflict can be related to two things; conflict arising due to divergent goals or conflict arising from out of multiple roles to be played.
Goal conflict occurs when a goal that an individual is attempting to achieve has both positive and negative features. Generally three separate types of goal conflicts are indentified.
Approach-approach conflict: A person wants tow positive situations but can have only one.
Approach-avoidance conflict: In this form of goal conflict the person attempts to achieve a goal that has both positive and negative aspects but wants to avail of positive and negative.
Avoidance-avoidance conflict: This type of conflict can be resolved because a person faced two negative goals and he may not choose either of them and may simply leave the situation.
Role conflict is the result of divergent role expectations. It exits when the expectations of a job are mutually different or opposite and the individual cannot meet one expectation without rejecting the other. An individual confronting with role conflict will experience psychological stress leading to emotional problems, resulting in poor performance.
Group conflict
Inter-group conflict
Every group is in atleast partial conflict with every other group it interacts with. The groups differ in goals, work activities, power and prestige. The sources of intergroup conflict are incompatible goals, task interdependence, resource allocation, competitive incentive and reward system, differences in values or perception etc. 
Intra-group conflict
Intra-group conflict is essentially same as the bases of inter-individual conflict.
Organizational conflict
Inter-organizational conflict
The bases to inter-organizational conflicts are essentially the same as the bases on inter-oup conflict. The types of inter-organizational conflict are between management and government, management and management, union and government etc.
Intra-organizational conflict
Intra-organisational conflict are mainly three kinds:
Horizontal conflict: It refers to conflict between employees of departments a the same hierarchical level in an organization.
Vertical conflict: If refers to any conflict between different hierarchical levels in an organisation. It occurs usually in superior-subordinate relations. The reasons for vertical conflicts are inadequate communication, differences in interest, perception and attitudes between position holders occupying different levels.
Line and staff conflict: It refers to conflict between line managers and staff specialists.
Conflict Management 
Conflict has to be resolved as soon as the optimum level is crossed and before dysfunctional consequences start occurring. Following are some of the techniques employed to resolve conflict.
Dominance through position
Quiet often managers use positional authority to fire a lower ranking subordinate they consider to be a trouble-maker. Individuals, in organisation, with rare exception, recognize and accept the authority of their superiors as an acceptable way or resolving conflicts. Although they may not be in agreement with these decisions, the abide by them. 
Appeals procedures
The people in disagreements may appeal to higher authority to help them to arrive at a solution by resolving the problem satisfactorily.
Liaison groups
To arbit differences between two warring factions, an arbitrator can be appoint who can use this expertise and persuasion to achieve coordination and get people together.
Reduce interdependence 
On way to resolve conflict is to reduce interdependences. Departments may be provided with resources that are independent of those provided for other departments.